Google Workspace Changes

Google Voice introduces 'Ask Before Transfer' to verify availability of the transfer target.

Google Voice users can now call and check with their transfer target before transferring a call. This feature ensures a better experience for both the transfer target and the transferred call participant by confirming the target is ready to receive the call.

Google Voice users can now be designated as ring group managers to manage settings directly.

Admins can now designate specific Google Voice users as managers of a ring group, allowing them to modify ring group members, call routing rules, ring duration settings, and working hours directly from voice.google.com instead of the Admin console. This delegation helps reduce administrative workloads for large customers.

Google Voice users can now call and check with their transfer target before transferring a call

Google Voice users can now call and check with their transfer target before transferring a call. This helps create a better experience for the transfer target and the transferred call participant.

Admins can now designate specific Voice users as managers of a ring group

Admins can now designate specific Voice users as managers of a ring group, allowing them to make changes from voice.google.com instead of the Admin console. Ring group managers can view and modify: Ring group members, Call routing rules, Ring duration settings, Working hours and more.