Google Workspace Changes

Old Gmail routing settings are being migrated to a unified routing section.

Google is migrating old Gmail routing settings—including Sending, Receiving, Catch-all, and Domain-level routing—to a unified routing section in the Admin console. Admins can manually convert these settings using a 'CONVERT' button or wait for automatic migration starting July 11, 2018. Once converted, all routing rules will be manageable from a single location, and the old settings will no longer be visible in the user interface.

General availability of the new Gmail experience starting July 2018.

The new Gmail experience is transitioning from the Early Adopter Program to general availability in July 2018. G Suite administrators will have several options for the rollout: immediately transitioning users, allowing users to opt in, or waiting four weeks before users can opt in. Users who have not transitioned will be automatically migrated approximately eight weeks after the GA announcement, and the option to opt out will be completely removed twelve weeks after the launch.

Gmail introduces 'nudging' to remind users to respond to or follow up on emails.

Gmail now includes an AI-powered 'nudging' feature that reminds users to reply to emails they may have missed and to follow up on emails for which they haven't received a response. This feature is enabled by default for users with the new Gmail enabled, though it can be turned off via the Gmail settings menu.

G Suite admins can now define rules to handle Gmail confidential mode messages sent from consumer users.

G Suite administrators can now create content compliance rules to manage incoming Gmail confidential mode messages sent from consumer Gmail users to users within their G Suite domain. This allows admins to block or handle these messages by selecting 'Gmail confidential mode' as an attribute under 'Metadata match' in the Admin console.

Native offline capabilities are now available in the new Gmail.

Users of the new Gmail in a Chrome browser (v61 or higher) can now search, write, delete, and archive up to 90 days of messages without an internet connection. This feature requires administrators to enable it for the domain in the Admin console, after which individual users can activate it via the Offline tab in their Gmail settings.

Native offline capabilities for Gmail on the web.

Gmail on the web now supports native offline capabilities, enabling users to search, write, respond, delete, or archive up to 90 days of messages without an internet connection.

New side panel integration for G Suite apps and Add-ons.

Gmail now features a side panel that allows users to quickly reference or edit Calendar invites, capture ideas in Keep, manage to-dos in Tasks, and access third-party Gmail Add-ons without switching tabs.

Redesigned Gmail web application interface.

The Gmail web interface has been redesigned to allow users to take action faster, including the ability to click attachments directly from the inbox and hover over messages to RSVP, archive, or snooze emails without opening the thread.

AI-driven unsubscribe suggestions in Gmail.

Gmail will now use intelligence to recommend when users should unsubscribe from mailing lists based on cues such as the volume of emails received from a sender and the user's read rate.

High-priority notifications for Gmail mobile.

A new high-priority notifications setting on mobile ensures users are only notified of important messages, helping to minimize interruptions and reduce clutter.

Smart Reply expanded to Gmail on the web.

Following its success on mobile, Google is bringing Smart Reply to Gmail on the web, allowing users to respond to messages more quickly using AI-generated suggestions.

AI-powered Nudging for email follow-ups.

Gmail is introducing Nudging, an AI-powered feature that proactively reminds users to follow up or respond to messages that may have been overlooked in their inbox.

Redesigned security warnings in Gmail.

Gmail has updated its security warnings to be bigger and bolder, making them simpler to understand and providing a clearer call to action to help employees identify potentially risky emails.

Introduction of Gmail confidential mode for sensitive information.

Gmail confidential mode allows users to protect sensitive content by setting expiration dates for emails or revoking access to previously sent messages. It supports additional authentication via text message and includes Information Rights Management (IRM) controls to prevent recipients from forwarding, copying, downloading, or printing messages.

Receive Google prompts on iOS devices via the Gmail app

Making it possible for users with iOS devices to receive prompts via their Gmail app as well. This should encourage more people to use Google prompt, which is an easier and more secure method of authenticating an account.